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Email options may be customized before sending, or by modifying default options in your Preferences.Įmail with mail app - Opens the Mail app in Mac OS. Link settings will be determined by the Share options in your Preferences.Įmail with Citrix Files - Send a download link through email. OperationĬopy Link - Copies a Citrix Files download link. Options will vary based on the types of files or folders you have selected, permissions, and account settings. These options give you access to the functions available in Citrix Files for these items. When you right click on a file or folder within Citrix Files, you will see some additional options. Note: This means upload and downloads are currently in progress. The file or folder is currently syncing to the cloud. Note: To bring these files or folders back to online-only, you need to right-click on the file or folder and select “Make available online.” These files or folders are downloaded to your device and are available offline. Only files or folders that you mark as “Make available offline” will have a green circle with the white check mark. To do so just right-click the file and select ‘to be set’ or go to the Citrix Files dashboard – settings – free up space If you need to free up space, you can change the file back to online only. You can open cached files anytime, even without internet access. Note: When you open an online-only file, it is download to your device and becomes a cached file.

Mixed state Folder occurs when you have some items within it are mixed across online-only, always offline and/or cached. Note: You may not open online-only files / folders when your device isn’t connected to the Internet. These folders and files don’t take up space on your computer. The following defines what each icon overlay represents: Choose a location that will always be available (an external hard drive is not recommended) -When you switch locations, the app will move data already in the cache to your new location.įiles and Folders will have an icon overlay representing the status of that item.Please use the preferences menu to free up or remove data instead of deleting content directly. The cache folder is named 'SFDriveMapper'.You may change the folder where the cache is stored by clicking storage folder. Some users with hard drive partitions may wish to store cache data on another partition. In most cases, there is no need to change this location. Recently accessed files and files made available offline are stored in a cache folder for fast access. The new local storage folder selection feature: Storage Folder You may also drag files and folders to the trash.ĭrag and drop file(s) or folder(s) from one location in the Citrix Files folder to another.Ĭreate a new folder in Citrix Files folder. Right click on a file or folder and select Move to Trash.

You may also copy and paste files and folders. Make any edits necessary and then save the changes.ĭrag and drop file(s) or folder(s) from the Citrix Files folder to another folder on your computer. Operationĭouble click on a file in the Citrix Files folder. When starting the Citrix Files Desktop app for the first time, you are prompted to sign in with your Citrix Files Credentials.Ĭitrix Files allows you to manage the files in your Citrix Files account the same way that you would manage files normally through Finder. This volume displays all of the files and folders from your Citrix Files account. It will also appear in the Favorites sidebar in Finder windows. You may access this volume by clicking on the Citrix Files menu bar item and then clicking the folder icon. Please see macOS Recovery security setting requirements that 'Allow user management of kernel extensions from identified developers.'Īfter installation, a volume named “Citrix Files” will appear.

Note: Citrix Files for Mac support for Apple silicon devices (M1 chip) is on a preview basis.

You will be required to provide an administrator password and accept prompts for mounting the Citrix Files kernel extension to complete the installation.

Open the installer package and follow the prompts to install Citrix Files.

Upgrade to Citrix Files for Mac version 19.10 or above for full compatibility.

Apple’s latest macOS 10.15 Catalina was released on October 7, 2019.

Installation on macOS 10.11 El Capitan is possible, but Citrix no longer supports this version.

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